Frequently Asked Questions

3 things guests tend to mention. The rooftop: Sitara Cafe sits open to the sky under a pergola, with the Chamundi Hills on the horizon and the garden deck downstairs running off the same kitchen. The location: Lakshmipuram, 2 km from Mysore Palace and a 10-minute walk from the Government Silk Factory, yet set back far enough from the main road to sleep. And the feel of the place: 27 rooms rather than 200, a planted deck at ground level, and a front desk that never closes. The photographs give a fair sense of all 3.

Soho sits on Kantharaj Urs Road in Lakshmipuram, 2 km south of Mysore Palace. The full address is #918, CH-2, Kantharaj Urs Road, South Main, Lakshmipuram, Mysore, Karnataka - 570004. The railway station is 2.6 km away, Mysore Airport (MYQ) 9 km or about 20 minutes by taxi, and Bengaluru 148 km, roughly 3 hours on the expressway.

Yes. Airport transfers are available on request at a charge, and the 24-hour travel desk arranges Bandipur and Kabini safaris, Mysore sightseeing by taxi, and custom day tours, for a single guest as readily as for a group.

Check-in is from 2:00 PM and check-out is by 11:00 AM. Early check-in and late check-out are offered at the hotel’s discretion where availability allows. Just ask the front desk, which is staffed around the clock.

Yes. Booking direct takes 10% off the room rate, a further 10% off food and drink at both outlets for the length of your stay, and a welcome drink on arrival. There is no membership and no code to remember.

Under our cancellation policy, cancellations made 7 or more days prior to arrival receive a full refund; between 5 and 7 days prior to arrival, 50% of the booking amount is charged; within 5 days of arrival, or in case of a no-show, the full amount is charged.

Bookings are confirmed on receipt of full payment unless otherwise agreed in writing. Rates are quoted in Indian Rupees and are subject to applicable government taxes.

Valid government photo identification for the primary guest: passport, Aadhaar, driving licence, or other government-issued ID. Local identification is accepted.

The primary guest must be at least 18 years of age. Unmarried couples are permitted, and groups consisting only of male guests are permitted.

Children are very welcome. Those aged 0 to 5 stay free; from 6 years they are counted as an adult. An extra bed can be arranged at a charge payable at the property.

Unfortunately not. Pets are not permitted at the property and there are no resident animals.

Yes, the property is entirely smoke-free; smoking is not permitted anywhere within the premises. Alcohol is neither served nor permitted on the property.

27 rooms across 3 categories. The Deluxe Room is 250 sq ft with a king size bed; the Luxury Double is 300 sq ft with a king size bed and a full seating area; the Luxury Twin is the same 300 sq ft with twin beds, each with its own light and side table. Rates start at ₹4,999 per night.

The Deluxe Room sleeps 2 adults plus 1 child. The Luxury Double and Luxury Twin each sleep 3 adults plus 1 child. An extra bed can be arranged at a charge payable at the property.

Air conditioning, complimentary high-speed Wi-Fi, a 32-inch LED television, a work desk and chair, an in-room safe, a wardrobe and seating area, a stocked mini fridge, a tea and coffee maker, hot water around the clock, a hairdryer and toiletries, a telephone, 2 water bottles nightly, and daily housekeeping.

Yes. Complimentary high-speed Wi-Fi runs throughout the property, in the rooms and the public areas alike, at no charge.

Yes, on every rate plan except room-only (EP). The buffet is served at Salt from 7:30 AM to 10:30 AM: idli and dosa on one side, a continental spread on the other.

The 2 kitchens keep slightly different hours. Salt, the all-day restaurant on the ground floor, serves Indian, Chinese, and tandoor from 8:00 AM to 11:00 PM, while Sitara Cafe on the roof serves continental and Italian from 8:45 AM to 10:30 PM.

Yes. Sitara Cafe is open to visitors as well as residents, so you are welcome without a room booking. The garden seating at ground level runs off the same kitchen.

Yes. Both kitchens deliver to the room between 7:00 AM and 10:30 PM.

Yes. Both vegetarian and non-vegetarian dishes are served at both outlets.

Yes. Free private parking on site, with valet assistance available.

No. The property has no pool, gym, or spa. What it does have is an indoor games room open from 8 AM to 8 PM, with table tennis, pool, and foosball, the reason a good many families book a second night.

Yes. Laundry, dry cleaning, and ironing are available at a surcharge.

Yes. Luggage storage is available at the front desk, which is staffed 24 hours.

The facilities page has the full list: a 24-hour travel desk, currency exchange and car rental, lift access, a doctor on call, a first aid kit, safety deposit lockers, CCTV and 24-hour security, and multilingual staff: English, Hindi, and Kannada.

The property is not currently accessible to guests who use a wheelchair. Please call or email us before booking so we can advise.

Yes. 2 banquet halls and a fixed boardroom host gatherings from 20 to 250 guests, all fitted with projector, screen, and sound, with catering and decor arranged in house on request.